This deposit secures your place in the build queue for furniture. Full pricing for your piece(s) will be determined after you have been given an opportunity to review our samples. This deposit is a down payment only. Please note that delivery charges on your furniture order will be assessed at a later date based on your order and location.
Once we’re ready to start crafting your furniture, we’ll contact you and help finalize your order. This will occur several months prior to the estimated date of completion of your furniture, which will vary based on current demand and production capacity.
Wyrmwood is committed to making sure you’re satisfied with your order and your furniture. If you have an issue or concern, we encourage you to contact us. Wyrmwood will strive to refund furniture deposits, until work has begun on the furniture itself. After that point, if you have any issues with your table, or something isn’t right, we encourage you to reach out to us and we’ll do everything we can to help, in keeping with our Craftsman’s Promise.
Commissioning and receiving Wyrmwood furniture is a process, and we want to ensure you are informed and confident in your commission. If you are not yet familiar with our furniture, we strongly recommend that you browse our information, and contact us prior to placing your deposit with any questions concerning the ordering process, our payment structure, your place in our build queue and estimated wait time, or any other aspect of the process. We’ll be happy to walk you through the process. Thank you!