For help with any quality issue, use the form below. Our team will respond to your request as soon as possible.
Your Name (required)
Your Email Address (required)
The Email Address Associated With Your Order/Pledge (if different)
Your Order Number (Website Orders Only, Five Digits)
Check below if your address has changed from the mailing address associated with this order.
Yes, my mailing address has changed. I've noted it in the Description field below.
Please Describe Your Issue In Detail
Do you strongly prefer your item be repaired? Please note that we cannot guarantee a repair is possible, and repair requests significantly extend processing time while we assess the damage and attempt the repair.
Yes, please assess and attempt to repair my piece.No, I prefer faster processing - a replacement would be great.